Deals

Warranties

Warranty is from date of purchase, is for the original purchaser and is not transferrable.

This warranty applies only to furniture used for domestic purposes.

We will fulfill our obligations under the Consumer Guarantees Act and shall at our discretion, repair or replace the parts which it determines is defective.

If you need to make a claim under warranty, please contact the Service Department on 0800 SERV ONE. You must provide the original sale receipt as proof of purchase date.

This warranty does not extend to, or cover furniture which in our opinion is:

  • Worn by wear and tear
  • Faded
  • Defective by abuse, misuse or negligence, lack of care or accidents.
  • Cut
  • Burned
  • Pet damage

All furniture is affected by sunlight  and heat, and even the most colour-fast material can fade.  All furniture should be protected from direct sunlight and should never be placed next to a heat source.

Lounge

Some suites have longer warranties. Please refer to the LOUNGE warranty section. You can find the LOUNGE warranty section by following the blue "LOUNGE" link above.

Unless otherwise specified:
1 year stitching warranty
1 year fabric warranty
3 year foam and webbing warranty 
5 year frame warranty
3 year leather warranty   
2 year Pellissima and faux leather warranty
1 year recliner handle/pull warranty
2 year recliner mechanism warranty

Dining, Entertainment and Occasional

Unless otherwise specified:
2 year wooden warranty
2 year dining chair warranty
1 year glass warranty
1 year barstool warranty

Bedroom

Unless otherwise specified:
5 year bed warranty
2 year wooden furniture warranty
1 year bunk warranty
1 year foldaway bed warranty

All LAZBOY power lift chairs come with the following warranties:

10 year frame and foam
5 year recliner mechanism
2 year power (electrical) mechanism
3 year leather and 1 year fabric warranty

The construction and materials are as below:

1- Small and Large display cabinets (ADU-07, ADU-09): solid pine. MDF: back panels.
2- Slat stool (BS-06), square stool (RST), stool with back (BS-05), bookcases (KS-01FC, KS-02, KS-03, KS-04), Norway bookcase (RGL-02), nest 3 table (CF03pcs), mini corner bar (BAR-11): solid pine. Drawer of bookcases: wooden runners. Drawer of mini corner bar has normal metal runners.
3- Orlando beds: solid pine.
4- Orlando chests (BST-09, TB-09, DR-09): solid pine. Drawer has normal metal runners. Orlando frame mirror (FM-09): solid pine and MDF at back panel.
5- Wellington bedroom: solid pine. Frame mirror (W-SM01): solid pine and MDF at the back panel. Drawer has normal metal runners.
6- Jerry bedroom: Beds: solid pine, chests: solid pine and plywood at the back panels. Drawer has normal metal runners. Frame mirror: solid pine and MDF at the back panel. 7- Moffat beds: solid oak and solid pine. Headboards: solid oak.
8- Devon drawer chests, stool: solid oak and solid acacia. Drawer has normal metal runners. Frame mirrors: solid oak and MDF at the back panels. Wardrobe: solid oak, solid acacia and MDF veneer at the top, sides, door, back, shelf panels. Blanket box: solid oak, solid acacia and MDF venner at the top, side, front panels.
9- Sunflower bedroom: Beds and headboards, drawer chests: solid pine. Frame mirror: solid pine and MDF at the back panel. Drawer has normal metal runners.
10- Harbour range: Solid pine. Drawer has normal metal runners. Frame mirror: solid pine and MDF at the back panel. Extension dinning table: solid pine and MDF veneer at the top panels.
11- Seville range: Solid pine. Drawer has wooden runners.
12- Barcelona bedroom: Bed: solid oak, solid pine and MDF veneer at the panels of headboard, slats: plywood. Headboards: solid oak and MDF veneer at the panels. Drawer chests: solid oak, solid pine and MDF veneer at the top, side, bottom drawer panels. Drawer has extension metal runners. Frame mirror: solid oak, solid pine and MDF at the back panels.
13- Canterbury range: Bookcase, display cabinet: solid oak, solid pine and MDF veneer at the top, side, back, shelf panels. Dining tables: solid oak, solid pine and MDF veneer at the top panels. Dining chair: solid oak, PU with MDF inside the seat pad. The others: solid oak, solid pine and MDF venner at the top, side, door, shelf panels and divider, back panel of TV unit. Drawer has extension metal runners.
14- Lincoln range: Dining tables: solid oak, solid pine and MDF veneer at the top panels. Dining chair: solid oak and fabric with MDF inside the seat pad. Coffee table: solid oak, solid pine and MDF veneer at the top, side, front, bottom drawer panels. TV unit: solid oak, solid pine and MDF veneer at the top, side, back, shelf, bottom drawer panels. Drawer has extension metal runners.
15- Ballarat range: solid pine. Frame mirror has MDF at the back panel. Dining chair fabric with MDF inside the seat pad. Drawer has extension metal runners. Brushed finishing.
16- Avalon range: Bed and headboard: solid pine. Drawer chests: solid pine and MDF at the side, back, bottom drawer panels. Drawer has extension metal runners. Frame mirror: solid pine and MDF at the back panel. Blanket box: solid pine and MDF at the side, front, back panels. Dining tables, dining chair, bench: solid pine. Hutches: solid pine and MDF at the top, side, bottom drawer, shelf, divider, back panels. Others: Solid pine and MDF at the side, bottom drawer, shelf, divider, back panel. Drawer has extension metal runners. Top with brushed finishing in light colour and body in white colour.
17- Monza bedroom: solid pine. Frame mirror: solid pine and MDF at the back panel. Drawer has normal metal runners.
18- Provence bedroom: Bed, headboard: solid oak at top and solid pine. Drawer chest: solid oak top frame and MDF veneer top panel in light colour and body with solid pine and MDF at the side, back, bottom drawer, shelf in white colour. Frame mirror: solid oak at top, body solid pine and MDF at the back panel. Drawer has extension metal runners.
19- Dorset bedroom: Bed: solid oak and solid pine. Headboard: solid oak. Drawer chests: solid oak, solid pine and MDF veneer at the side panel and at the tray panel of bedside. Frame mirror: solid oak, solid pine and MDF at the back panel. Drawer has extension runners.